RETURN POLICY

If you are not satisfied with your order, we are more than happy to assist you with your return requests. To file a claim on damaged or
returned items, please email us at cs@urbanista.us. Returns [refused, unwanted, missing, and damaged item(s)] must be made within 7
calendar days of receiving your package, for store credit only. Returns [refused, unwanted, missing, and damaged item(s)] made after 7
calendar days of receiving, will be charged a 20% restocking fee without notice, for store credit only

Returned items must be in the original unworn condition, with tags attached, and in the manufacturer’s packaging to avoid a 30% fee without notice.

If the customer received free shipping for the item(s), the customer is responsible for returning at their own expense.

Absolutely no returns on special orders. Shipping and handling fees are non-refundable.

Depending on the nature of the claim, customers may cover the expense for return shipping and may receive store credit.

If a return is sent to us without confirmation, store credit will not be provided.

Once you receive approval to return, please mail the package to:

Urbanista.us

Attn: Return Department
2910 Avenue F,

Arlington, TX 76011